Maximized uptime through expertise and support
- PANassist Connect: your gateway to the Internet based on-line services of PANalytical.
- PANassist Diagnostics: the remote diagnosis of an instrument. PANassist Diagnostics comes with PANassist Connect, the Connectivity Box (or analogue modem) that connects the customer to PANalytical's expert network.
- PANassist Alert: the instant messaging service from PANalytical that informs the customer about the status of his instrument, when immediate action is required. Optionally these messages can be sent to PANalytical as well (service contract required). PANassist Alert comes with the necessary hardware and software.
- PANassist Certification: the execution of a health check and handover of a certificate to the customer that guarantees the instrument is compliant to our specifications. For PANassist Certification, PANassist Diagnostics is required.
